Frequently Asked Questions

We provide a 6-month service guarantee. If your new hire doesn’t meet your expectations for any reason, we will replace them at no additional cost to you.

First and foremost, it's always wise to consult your accountant or attorney. Rest assured, based on our experience, the primary tax consideration is that the wages you pay to your foreign contractors are deductible. Have your contractor complete a W-8BEN form to confirm their status as a foreign independent contractor, and keep this form on file. There's no need for a 1099 form since they're not based in the US, and you won't need to withhold taxes because they don't pay US taxes. Additionally, there are no government requirements, unemployment insurance, or mandatory benefits to worry about, as they cannot be classified as an "employee" in your country. We've found no tax or reporting obligations between the US and the Philippines, Canada, the UK, Australia, or other countries we've worked with.

The Philippines, Southern Africa and South America (coming soon)

Overall, the internet infrastructure in the Philippines is solid, with median internet speeds around 92 Mbps. Today, about 69 million Filipinos have internet access, a significant increase from roughly 48 million in 2018. While power outages can sometimes disrupt work in certain areas, this issue is easily managed with a small backup power battery that an employee can purchase, giving you peace of mind.

Most of our talent is sourced from the Philippines. Let's dive into a quick history lesson. Spain ceded the Philippines to the US in 1898, making it an American colony for 48 years before gaining independence in 1946. During this period, American influence significantly shaped the culture and language. Today, English remains the second official language of the Philippines, with about 90% of the population understanding and speaking it. This historical connection places the Philippines in a prime position to understand American culture and business practices.